Modus operandi

Rotoflex GlocalFlexoModus operandi

PRODUCTION

Enhancement and promotion of professionalism is the prior objective shared and periodically updated.
The stimulus to competitiveness married to a high level of management autonomy promotes and emphasizes the professional quality that becomes the filter through which passes and is carried out the full cycle of work.
The attention to customer maximum satisfaction is constant, playing with speed and professionalism every need.Enhancement and promotion of professionalism is the prior objective shared and periodically updated.
The stimulus to competitiveness married to a high level of management autonomy promotes and emphasizes the professional quality that becomes the filter through which passes and is carried out the full cycle of work.
The attention to customer maximum satisfaction is constant, playing with speed and professionalism every need.

“Lean Production” is the guideline that inspires all the processes and activities. A lean production, that is focused only on the satisfaction of the customer. Everything is concentrated in the expectations that the customer puts in our way of working. The elimination of “Muda” (waste) from the process, is one of the means to speed up and make “lean” every operation in our company.
The production cycle extremely flowing, consists of cluster working stations to which every customer is assigned. All the information and working requirements acquire preferential ways with interlocutors who take specifically care of the customer. The dead times are almost set to zero by a production flow able to optimize time and resources, combining them with the daily demands of our customers. Always shorter Lead time allows fastest productive answers.

The working environment is very dynamic. Each professional is the bearer and protagonist of the project assigned. The continuous exchange of information between the customer and our counterparts, creates a relationship based on trust and helps to avoid misunderstandings, that can cause expensive production errors.
The realization of what mentioned above, has consequences in terms of customer satisfaction, less production errors and lead time in line with the expectations of our present, where everything is “consumed” in real time.

PHILOSOPHY

The continuos innovation is the driving force of all our activities. Continuous hardware and software updates, the efficiency and professionalism proposed again by a review of procedures and working methods puts us at the cutting edge in a market increasingly devoted to efficiency, quality and to more often shorter lead times. (Time Line). Rotoflex is capable to face all this with great efficiency.

Every representative of the “cluster” directly receives the orders and in full agreement with the customer immediatly starts the preparation. Everything is synchronized up to completion of the order with delivery times that can be compressed within a single working day.

The “post-sale” provides and guarantees the presence of company technicians to every print run, on the domestic territory and abroad.

Any request by the customer becomes a challenge in which to compete and in which every single professional is responsible to define all areas in which assistance is needed.
No liability has never been allowed in our work process business. Everyday is a challenge , always with new perspectives, new projects and new customers!